SHIPPING

AUSTRALIA

We have the below shipping options:

• STANDARD Shipping within Australia (3-7 business days): $5 AUD
• EXPRESS Shipping within Australia (1-4 business days): $10 AUD

We use AusPost for all domestic orders. Please note: we are based in WA so plan accordingly. 

Free standard shipping in Australia for purchases over $150.

Discount automatically applied at checkout. 

Please allow 1-2 business days for your order to be dispatched. 

 

 

NEW ZEALAND

We have the below shipping options:

• STANDARD Shipping to New Zealand (5-10 business days): $10NZD
  

Free standard shipping to New Zealand for purchases over $200NZD.

Discount automatically applied at checkout. 

Please allow 1-2 business days for your order to be dispatched. 

UNITED STATES & CANADA

We have the below shipping options:

• STANDARD International Shipping (7-27 business days): $12 AUD (Free over $150 AUD)
• EXPRESS DHL International Shipping (3-5 business days): $31 AUD (Free over $300 AUD)

We cannot be held liable for any delay in delivery and the above time frames are indicative of our delivery partner recommendations and can be subject to change. For more information please contact the delivery service provider directly.

Please allow 1-2 business days for your order to be dispatched. 

 

REST OF THE WORLD

We have the below shipping options:

• STANDARD International Shipping (5-15 business days): $15 AUD

We cannot be held liable for any delay in delivery and the above time frames are indicative of our delivery partner recommendations and can be subject to change. For more information please contact the delivery service provider directly.

Please allow 1-2 business days for your order to be dispatched. 

 

INTERNATIONAL CUSTOMS AND DUTY FEE

As we are unable to  advise the exact amount of custom and duty fees, buyers are responsible for all customer and duty fees that may occur to the order once it has reached the destination.

 

 

RETURNS

DAMAGES AND ISSUES: If the item arrives damaged, or if you have received the wrong item, please contact us immediately at info@shopaeva.com. 

To be eligible for a return, your item must meet the following criteria: 

• The item must be in the same condition as when you received it
• It should be unused
• The item must be in its original packaging
• You will need to provide the receipt or proof of purchase

Refunds will be processed within 14 days of receiving the returned package in its original condition. Please note, we do not accept items returned to us without prior approval. 

If you have any further questions or require assistance, please contact us at info@shopaeva.com.